Refunds and Returns Policy for Wear Itz Ltd

At Wear Itz Ltd, we are committed to providing high-quality products and ensuring our customers are satisfied with their purchases. If you need to return a product, please review our policy below for clear guidelines on the return and refund process.

1. Eligibility for Returns

You may return your item within 30 days of receiving your order, provided it meets the following conditions:

The product must be unused, in its original packaging, and in the same condition as you received it.

All tags must be attached, and the item must not have been washed or altered in any way.

Certain items may be exempt from returns for hygiene reasons (e.g., underwear, swimwear, etc.). Please refer to our product descriptions for specific exclusions.

2. Initiating a Return

To initiate a return, please follow these steps:

1. Contact Us: Email us at wearitz30@gmail.com with your order number and a brief description of the reason for your return.

2. Return Authorization: Once we receive your request, we will review it and send you a Return Authorization (RA) number, along with instructions on how to return your item.

3. Pack the Item: Securely package the item you wish to return, including the RA number in the package.

4. Return Shipping Costs

Customers: You are responsible for the return shipping costs unless the return is due to a defective product or an error on our part.

Wear Itz Ltd: In cases where Wear Itz Ltd is at fault (wrong item sent, damaged goods), we will cover the return shipping costs.

5. Refund Process

Upon receiving your returned item, we will inspect it to ensure it meets the eligibility criteria.

If approved, your refund will be processed within 5-7 business days, and a credit will automatically be applied to your original payment method.

Please note that depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

6. Exchanges

At this time, we do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

7. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of receiving the product. We will arrange for a replacement or refund as appropriate.

8. Contact Information

For any questions or concerns regarding our Refunds and Returns Policy, please contact us at:

Email: wearitz30@gmail.com

Address: Maharashtra, Pune

9. Changes to This Policy

We may update this Refunds and Returns Policy from time to time. Any changes will be reflected on this page with an updated effective date.

Thank you for choosing Wear Itz Ltd. We appreciate your business and are here to assist you with any questions or concerns regarding your order!